AI & Cloud Service Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you interact with our services, websites, and platforms. By using our services, you consent to the practices described herein.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, contact details, occupation, and other identifiers you provide during registration or usage.
- Usage Data: Information about your interactions with our services, such as access logs, device information, and transaction records.
- Automatically Collected Data: Cookies, IP addresses, browser type, and usage analytics.
- Information from Third Parties: Data received from partners or service providers to enhance our offerings.
3. How We Use Your Information
Your information is used for:
- Providing and improving our services.
- Personalizing your experience and delivering relevant content or recommendations.
- Communicating with you about updates, offers, and support.
- Ensuring security, fraud prevention, and compliance with legal obligations.
- Conducting analytics and research to enhance functionality.
4. Data Hosting and International Transfers
- Data may be hosted by third-party providers in multiple countries, including the US and EU.
- When transferring data internationally, we use mechanisms such as Standard Contractual Clauses (SCCs) or transfer to jurisdictions with adequate data protection standards.
- Your data may be replicated across servers for reliability and performance.
5. Data Security
We employ industry-standard security measures, including:
- Encryption of data in transit and at rest.
- Strict access controls and the principle of least privilege for employees.
- Regular security monitoring, vulnerability checks, and multi-factor authentication.
- Secure device and network management policies.
6. Data Sharing and Confidentiality
- We do not sell your personal information.
- Data may be shared with trusted partners or affiliates to provide services, under strict confidentiality agreements.
- Access to your data by employees or contractors is limited to those with a legitimate business need and is subject to confidentiality obligations.
7. User Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing activities.
- Withdraw consent for data processing at any time.
- Lodge a complaint with a supervisory authority.
We provide mechanisms for you to exercise these rights, and will respond to requests within legally mandated timeframes.
8. Data Retention
We retain your information only as long as necessary for the purposes stated in this policy, or as required by law. Data may be anonymized or deleted upon your request, subject to applicable regulations.
9. Compliance and Auditability
- Our services comply with major privacy and security standards, such as GDPR, ISO, SOC, and HIPAA where applicable.
- We offer auditability features, including logging and monitoring, to support governance and regulatory requirements.
10. Updates to This Policy
We may update this policy from time to time. Material changes will be communicated to you through our website or direct communication channels. Your continued use of our services constitutes acceptance of the updated policy.
11. Contact Information
For questions, concerns, or to exercise your privacy rights, please contact our Data Protection Officer at privacy@ubq.fi.